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20-12-2013

Hi Phil,

The web site is very good and your sales staff are helpful so I can certainly commend both the site and your staff.

One minor issue is that I'm still awaiting a vat receipt for my purchase. I emailed Paul Ashby on confirming I had made the required payment via PayPal (using the link he emailed to me). I asked for confirmation that the funds were safely received and the order was going ahead. It appears Paul may have forgotten to follow up on my email and I had to personally call yesterday to confirm the order was still going ahead as scheduled (for delivery tomorrow).

Just a minor thing, nothing major, but otherwise everything else was great.

Kind regards

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