Comments on: Customer Comments

By: Simtcho Serafimov

Simtcho Serafimov — Mon, 26 Apr 2010 12:15:11 +0000

I was really happy with the purchase; great prices, very good quality, fast delivery.

Many thanks

By: Mike Haver

Mike Haver — Mon, 26 Apr 2010 10:19:20 +0000

All materials that I ordered were as promised and at a competative price.
I was slightly disappointed that despite ordering the goods 3 weeks in advance with a clear note of the delivery date required, they were attempted to be delivered one week early and then on the actual day required they failed to show as the courier ‘ran out of time’.
The 24 hr delay in delivery did cause some disruption to the job and inconvenience trying to get through to your office to check on the status.
On the positive side your office were very helpful and chased the order for me, keeping me informed of progress.

I will probably order from you again and hope that the next delivery is more successful.

Regards

By: NJC Property Maintenance

NJC Property Maintenance — Mon, 26 Apr 2010 07:55:42 +0000

Your colleague on the phone was very helpful and polite.
I still haven’t found the product that i need.

By: Andrew Stoelwinder

Andrew Stoelwinder — Mon, 26 Apr 2010 07:30:43 +0000

Hi Phil

Many Thanks for helping with our order the product was as required and delivery was as advised.

Look forward to dealing with you again!!

Andy Stoelwinder

By: Paul Chaplin

Paul Chaplin — Mon, 26 Apr 2010 06:22:23 +0000

Hi, the service was OK, the driver did not call an hour before as I was told he would. This only delayed him but was still not the service that was described. That aside the worst bit so far about your service is the spam you keep on sending me, if I want to order something or have a look at which ‘great deal’ you have on I’ll look at your website. Please stop emailing me, I don’t care about your offers or your level of customer service.

In short if I had something to complain about I would, your continuous emails have just given me cause to complain.

Regards

Paul

By: Ron Mason

Ron Mason — Sun, 14 Feb 2010 11:19:28 +0000

Thank you for the email. Regarding you comment of how good the information was, I would reply that NO INFORMATION to the ignorant is rubbish. I will contact you when I start my project.
Regards
Ron Mason

By: Tony Wing

Tony Wing — Fri, 12 Feb 2010 23:59:43 +0000

Unfortunately, your quotes for OSB were not particularly competitive compared with many mainstream DIY stores such as Wickes. Disappointing when an order of 25 plus sheets was being considered. However I think it is excellent that you are looking for customer feedback. I will consider your services again in the future. Thank you.

By: kristofer Charteris

kristofer Charteris — Wed, 10 Feb 2010 18:47:36 +0000

ordered access panels online pay by paypal. you then email to tell I needed to pay more to get them to Northern Ireland. The cost was far to high. I stoped payment and got moneny back. I think you could use Royal Post not DHL it would be far cheaper. I ended up getting the Access panels from someone else in England and only cost £20 postage.