Digital Product Executive

At Building Materials Nationwide, people are at the heart of everything we do. From the customers we provide tools and materials to, our team who always delivers beyond expectations, and the suppliers and manufacturers we’ve built strong business partnerships with over the years.

Are you a tech-savvy professional with a passion for all things digital? We are seeking a highly motivated and talented individual to join our team as a Digital Product Executive . In this role, you will have the opportunity to work on exciting digital projects and initiatives, leveraging your skills to create cutting-edge solutions that drive business growth and success. As a member of our team, you will collaborate with like-minded individuals who share your passion for innovation and excellence. We offer a supportive and dynamic work environment, along with competitive compensation and benefits packages. If you're ready to take your digital career to the next level, we invite you to apply today and join us on our journey to shape the future of digital.

Job Overview

As a Digital Product Executive, your role will be critical in supporting the Digital Product Managers in the day-to-day maintenance and updates of products listed on the website. You will be responsible for ensuring that price and availability changes are accurately reflected on the website, as well as making content corrections/updates and general improvements.

You will also assist the Digital Product Managers in managing range updates from suppliers and manufacturers by preparing data in a format ready for review, which will help them determine the best way to deliver the product on the site.

Additionally, you will manage the Product Inbox and internal tickets raised by the wider business, ensuring that all enquiries and requests are actioned or escalated to the relevant Digital Product Manager. Your role is critical in ensuring that the website remains up-to-date, accurate, and relevant, helping to deliver a seamless customer experience.

Your work will be an integral part of the Digital Team, and your attention to detail, organisation, and ability to work under pressure will be essential for success. You will need to be able to collaborate effectively with other members of the team, as well as with other departments across the business. Ultimately, your work will help to drive revenue growth and improve the customer experience, making it an important and rewarding role within the company.

This role is fully remote with some infrequent in person meetings throughout the year, so the candidate must also be able to work well in these circumstances.

Responsibilities 

  • In charge of the Product mailbox and responsible for passing tasks or making the product update
  • Creating job cards for future tasks
  • Internal tickets
  • Price changes – Adhoc and monthly
  • Carry out tasks required by the Digital Product Managers
  • Getting new supplier and manufacturer ranges imports ready to be reviewed by the Digital Product Managers 

Requirements

  • High level of Excel experience – Crucial
  • Attention to detail
  • Able to organise and prioritise tasks
  • Good communication
  • Able to research information if it isn’t already provided
  • E-commerce experience preferred
  • Experience in reporting and managing large amounts of data
  • Product feed optimisation for use in all digital marketing

Why work for us

  • 32 days annual leave inclusive of bank holidays and Christmas & New year closure
  • Access to Perkbox, our rewards & benefits scheme
  • Regular company and departmental awards
  • Annual bonus scheme
  • Employee Assistance Program (EAP)

Sounds like a good fit? Contact: liz@buildingmaterials.co.uk to apply now!