We offer 3 routes to accessing credit for companies buying materials with us.
You can pay for an individual order online by credit through our partner Two, find out more here. You can speak to us about your company’s eligibility for company-wide credit through Two by contacting us directly. If you're not eligible for Two company credit and/or would prefer credit directly with us, you can also get in touch with us and we can look at what might be possible.
Yes. We reserve the right to reject an order. This may be due to a number of reasons including but not limited to product availability, delivery location or product quantity purchased. On occasions like this, we will provide a full refund.
Give our team a call on 01628 674 910 and we will find out what happened. If you have opened a trade account with us, you can contact your personal Trade Account Manager directly either by phone or email.
Our standard delivery for in-stock items is typically 2-3 working days. However, this may vary depending on your location and the specific products ordered. Refer to our Delivery Options page or call your trade account manager for specific delivery updates.
Trade Account Management
Your Dedicated Account Manager is here to make your life easier. They’ll source exactly what you need, whether it’s a hard-to-find material or a bulk order, at competitive prices. No more chasing suppliers or dealing with delays; just a smooth, hassle-free process so you can focus on the job at hand.
If you open a cash trade account with us, the process takes two minutes. Simply fill out some details about yourself and your business. You can then start shopping for tools and materials within moments.
You can contact your Trade Account Manager between 7 am - 5 pm, Monday to Friday.
If your Trade Account Manager is away or busy with another customer, either one of our knowledgeable colleagues can help you with your query. Alternatively, you can leave a message and your Trade Account Manager will call you back as soon as they are available.
We offer 3 routes to accessing credit for companies buying materials with us.
You can pay for an individual order online by credit through our partner Two, find out more here. You can speak to us about your company’s eligibility for company-wide credit through Two by contacting us directly. If you're not eligible for Two company credit and/or would prefer credit directly with us, you can also get in touch with us and we can look at what might be possible.
Yes. If you are looking for something that is not listed on the Building Materials Nationwide website,your Trade Account Manager can reach out to our network of suppliers to source everything you need to get the job done.
Yes. As well as organising a speedy delivery to your home or on-site, your Trade Account Manager can also set up a collection at your local depot. They can talk you through how this works when you get in contact.
Product Availability
Products marked as ‘Limited Availability’ on our website may have longer processing and delivery times due to restricted or fluctuating supply. If you are unsure about the availability or lead time of a product with limited stock, our sales team is on hand to assist and provide the most up-to-date information.
Products marked as ‘Made To Order’ on our website are bespoke items that are manufactured specifically to your requirements. Examples include partitioning walls, office doors, and other custom-built products. Due to the nature of these bespoke products, lead times - including production and delivery - are typically longer than standard stock items. We recommend contacting our sales team for detailed information on current lead times and delivery schedules. Please be aware that made-to-order products are non-returnable and non-refundable, as they are produced to meet individual specifications and cannot be restocked by our suppliers.
POA (Price on Application) products aren’t available to purchase online, as pricing is confirmed by our sales team - just get in touch and they’ll provide a tailored price and help place your order. For more details, please contact our sales team, who will be happy to assist you.
Discontinued products will be marked as ‘Discontinued’ on our website. Some discontinued products may still be available to purchase through certain suppliers who still hold legacy stock. If a product is no longer available, our sales team will be happy to help you find a suitable alternative. For any enquiries, please email us at sales@buildingmaterials.co.uk or complete the enquiry form.
Payment Options
We accept Visa, Mastercard, Maestro, American Express, PayPal, Apple Pay, Google Pay, and Two. Available payment methods will be shown during checkout.
We offer 3 routes to accessing credit for companies buying materials with us.
You can pay for an individual order online by credit through our partner Two, find out more here. You can speak to us about your company’s eligibility for company-wide credit through Two by contacting us directly. If you're not eligible for Two company credit and/or would prefer credit directly with us, you can also get in touch with us and we can look at what might be possible.
Yes, you can pay using PayPal at checkout. Simply select PayPal as your payment method and follow the on-screen instructions to complete your purchase.
Yes. We offer flexible payment options through Two, allowing eligible customers to spread the cost of their purchase. If available, you'll be able to select Two during checkout.
Two is a payment solution that gives eligible customers more flexibility at checkout. Depending on your eligibility and the options available, you may be able to spread the cost of your purchase or access payment terms designed to make managing larger orders easier.
For more information, see our dedicated Two page.
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