From your very first order, you’ll have a Dedicated Trade Account Manager as your consistent point of contact. Our approach keeps you at the center of everything, a TAM who gets to know your business with every order, stays ahead of potential issues and keeps you informed of price changes, supply delays, or other factors that could affect your projects. They provide reliable, flexible support and a tailored service throughout every stage of your order.
Your Dedicated Trade Account Manager supports you with:
• Managing complex orders, delivery schedules and split deliveries.
• Arranging bespoke and out-of-hours delivery solutions.
• Flexible contact options including phone, email, WhatsApp and SMS.
• Handling all post-order queries.
Benefits of having a Trade Account
Hassle Free Ordering
When it comes to ordering, we offer a hassle-free process from start to finish. No more headaches over deliveries, unexpected delays, or tracking down missing supplies, our team works hard to keep everything on track, so your order arrives smoothly and just the way you need it.
Dedicated Account Manager
With a dedicated trade account manager by your side, you’ll always have expert support when you need it. From tailored recommendations to problem solving, they’re here to make sure everything runs like clockwork, so you can focus on getting the job done.
Tailored Delivery Options
We recognise that every project has unique needs, that's why we provide tailored delivery solutions. From custom orders to specific delivery schedules, we adapt to what works best for you. Your dedicated account manager offers support and keeps everything running smoothly.
Product Sourcing Specialists
Our sourcing specialists work closely with your team to find exactly what you need from niche materials to bulk orders ensuring the highest quality at competitive prices. No more guesswork or delays, meaning you can crack on with what’s important.
Testimonials
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Experience with complex orders
Frequently asked questions
Can’t find the answer you’re looking for? We’re always happy to help, just call us on 01628 674 910 or send us an email at sales@buildingmaterials.co.uk.
We offer 3 routes to accessing credit for companies buying materials with us.
You can pay for an individual order online by credit through our partner Two, find out more here.
You can speak to us about your company’s eligibility for company-wide credit through Two by contacting us directly.
If you're not eligible for Two company credit and/or would prefer credit directly with us, you can also get in touch with us and we can look at what might be possible.
Yes. If you are looking for something that is not listed on the Building Materials Nationwide website, your Trade Account Manager can reach out to our network of suppliers to source everything you need to get the job done.
Yes. As well as organising a speedy delivery to your home or on-site, your Trade Account Manager can also set up a collection at your local depot. They can talk you through how this works when you get in contact.
Your Trade Account Manager will get in touch shortly after you place your first order. If you’d like to speak to someone sooner, you can call us directly on 01628 674 910 or email sales@buildingmaterials.co.uk.