Contact Us

Whether you need help with your trade account, requesting a trade quote, placing a bulk order, or sourcing materials for your next project, our team is on hand to assist.

Email us

Send us an email at sales@buildingmaterials.co.uk.

Alternatively, simply fill in our contact form and we will get back to you as soon as possible.

Call us

Our phone line is exclusively for trade account holders. Call your trade account manager on 01628 674 910. Lines are open Monday to Friday, 7am to 5pm.

Write to us

Building Materials Nationwide, 1 The Pavilions, Ruscombe Business Park, Twyford, RG10 9NN

Message us

Fill in our contact form and we will get back to you as soon as possible.

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Frequently asked questions

At Building Materials Nationwide, you can receive updates on your order by speaking to your Trade Account Manager. They will provide you with the latest information on your order status.

Your Dedicated Account Manager is here to make your life easier. They’ll source exactly what you need, whether it’s a hard-to-find material or a bulk order, at competitive prices. No more chasing suppliers or dealing with delays; just a smooth, hassle-free process so you can focus on the job at hand.

Your Dedicated Account Manager is here to help! They’ll work with you to arrange deliveries that fit your schedule, answer any questions, and ensure everything runs smoothly. Just reach out to them for support.

We understand that every project has unique requirements, so we offer flexible delivery solutions. Whether you need custom orders, specific delivery schedules, or last-minute adjustments, we’ll adapt to what works best for you.

If you open a cash trade account with us, the process takes two minutes. Simply fill out some details about yourself and your business. You can then start shopping for tools and materials within moments.

Yes. If you are looking for something that is not listed on the Building Materials Nationwide website, your Trade Account Manager can reach out to our network of suppliers to source everything you need to get the job done.

Yes. We reserve the right to reject an order. This may be due to a number of reasons including but not limited to product availability, delivery location or product quantity purchased. On occasions like this, we will provide a full refund.

Give our team a call on 01628 674 910 and we will find out what happened. If you have opened a trade account with us, you can contact your personal Trade Account Manager directly either by phone or email.

We understand that sometimes a purchase may not meet your expectations. Therefore, we aim to make the process as straightforward as possible. Refer to our Returns & Refunds policy for all the information.